Privacy Policy

Effective Date: 3 June 2025

Dubble ("Dubble", "we", "our") provides a creator marketplace and tooling for short‑form video content (the "Services"). This Privacy Policy explains what information we collect, why we collect it, and how we use and share it.

1. Information We Collect

• Account information – your name, email address, optional profile details, and hashed password.
• Campaign & submission data – campaigns you view or join, clip URLs you submit, captions, thumbnails, categories, and related metadata.
• Connected social‑account data – limited information from YouTube, Instagram, and TikTok that you authorize us to access (for example, public profile identifiers and clip metadata) so we can validate links and fetch metadata.
• Payout & payment‑related data – your PayPal email/account identifier and payout transaction details. We do not store full payment instrument details; those are handled by PayPal.
• Usage & device data – log files, IP address, browser type, device identifiers, interaction timestamps, and similar diagnostic data.

2. How We Use Information

1. Provide & operate the Services – operate campaigns and submissions, fetch clip metadata, enable payouts, and keep the Services running.
2. Improve & develop features – analyze aggregated usage trends to fix bugs and build new tools (e.g., suggested timestamps, analytics).
3. Communicate with you – respond to support requests, send product updates, and relay administrative messages.
4. Ensure security & prevent misuse – detect spam, abuse, fraud, or other harmful activity.
5. Legal compliance – satisfy tax, accounting, and other legal obligations.

3. Third‑Party Platforms & Providers

• If you connect social accounts, we access only the scopes you grant to validate content and retrieve limited metadata. You can disconnect at any time.
• Payouts may be facilitated by PayPal. Your use of PayPal is governed by PayPal’s terms and privacy practices.
• We may use hosting, analytics, email, and other service providers that process data on our behalf under confidentiality obligations.

4. When We Share Information

We share information only:

• With trusted service providers that help us run the Services (cloud hosting, email delivery, analytics, payments/payouts). They must keep it confidential and use it only for us.
• With campaign owners/brands when you submit to a campaign, so they can review your submission and run the campaign.
• For legal or safety reasons – if we are required to by law or to protect the rights, property, or safety of anyone.
• As part of a business transfer – if Dubble is acquired or merges with another company. We’ll notify you if that happens.

We do not sell your personal information.

5. Storage & Retention

Your data is stored on Amazon Web Services servers in the United States. We keep your information while you have an active account. If you delete your account, we erase or anonymize associated data within 90 days, except data we must keep longer for legal reasons (e.g., payout and billing records).

6. Security

We protect your information with industry‑standard safeguards, including:

• Encryption in transit (HTTPS/TLS).
• Password hashing.
• Role‑based access controls and logging.

No internet transmission or storage system is guaranteed 100% secure.

7. Your Choices

• Access & update – You can review and edit your account details in the app.
• Disconnect social accounts – You can disconnect YouTube, Instagram, or TikTok at any time in settings.
• Delete – Delete your account in settings or by emailing james@withprism.io.
• Marketing opt‑out – Click “unsubscribe” in marketing emails to stop receiving them.

8. Children’s Privacy

Dubble is not intended for children under 18. If we learn we have collected information from a child, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you by email or in‑app at least 15 days before they take effect. The “Effective Date” at the top will always show when the latest version became active.

10. Contact Us

Questions? Email james@withprism.io or write to:

Privacy Team Dubble 701 Brazos St Austin, TX 78701