Terms of Service
Effective Date: 3 June 2025
These Terms of Service ("Terms") form a legally binding agreement between you ("you" or "User") and Dubble ("Dubble", "we", "our"), governing your access to and use of Dubble's websites, applications, and related services (collectively, the "Services"). By creating an account, accessing, or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree, do not access or use the Services.
1. Eligibility & Accounts
- You must be at least 18 years old and capable of entering into a contract in your jurisdiction.
- You agree to provide accurate, complete information during sign‑up and keep it updated.
- You are responsible for safeguarding your login credentials. You are liable for all activity under your account unless Dubble has been notified of unauthorized use.
2. The Services
The Services provide a creator marketplace and tooling for short‑form video content, including: discovering and running campaigns, submitting clips to campaigns, connecting social accounts (e.g., YouTube, Instagram, TikTok) to fetch clip metadata, analyzing content (such as suggested timestamps), and facilitating creator payouts via PayPal. Dubble may update or modify the Services at any time, including adding or removing features. We may introduce new paid plans, adjust pricing, or discontinue the Services with reasonable notice.
3. Subscriptions, Fees & Payments
- Certain features may require a paid subscription or incur fees ("Paid Plan"). Prices, billing intervals, and included features are described in the checkout flow or order form.
- Unless otherwise stated, subscriptions automatically renew at the end of each billing cycle. You may cancel renewal any time in account settings.
- Fees and charges are non‑refundable except where required by law.
- Creator payouts may be made via third‑party payment services (e.g., PayPal). Additional identity, compliance, and account information may be required by those providers.
4. Acceptable Use
You agree not to:
- Use the Services for unlawful, deceptive, or fraudulent purposes.
- Submit content that you do not own or for which you do not have sufficient rights and permissions.
- Interfere with, disrupt, or degrade the performance or security of the Services.
- Reverse‑engineer, decompile, or attempt to access source code or non‑public interfaces.
- Harvest or scrape data in bulk without Dubble’s written consent.
- Violate privacy, intellectual‑property, publicity, or other rights of Dubble, brands, creators, or third parties.
- Engage in spam, fake engagement, metrics manipulation, or attempts to circumvent payouts or campaign rules.
- Use the Services in ways that violate third‑party platform terms (e.g., YouTube, Instagram, TikTok) or payment provider terms (e.g., PayPal).
Dubble may suspend or terminate your account for violations.
5. User Content & Permissions
- "User Content" includes clips, URLs, text, images, metadata, social‑account information you connect, and other materials you submit.
- You retain all ownership of User Content.
- You grant Dubble a worldwide, non‑exclusive license to host, process, display, and otherwise use User Content as necessary to operate and improve the Services.
- For campaign participation, you grant the applicable brand and its agents a limited license to access and review your submitted content for campaign evaluation. Any additional usage by a brand is governed by the campaign’s terms or a separate agreement between you and the brand.
- You represent that you have the necessary rights to grant these licenses and that your submissions comply with applicable laws and third‑party terms.
6. Intellectual Property
- Dubble retains all rights, title, and interest in the Services, including software, logos, and trademarks.
- Except for the limited license to use the Services while these Terms remain in effect, no rights are granted to you under any Dubble IP.
7. Feedback
If you send suggestions or feedback ("Feedback"), you grant Dubble a perpetual, irrevocable, royalty‑free license to use, modify, and incorporate the Feedback without restriction or obligation to you.
8. Third‑Party Services & Integrations
The Services may integrate with third‑party platforms and providers, including but not limited to YouTube, Instagram, TikTok, PayPal, authentication providers, analytics, and hosting. Your use of those services is governed by their own terms, and Dubble is not responsible for third‑party services.
9. Service Availability & Support
- Dubble aims for high availability but does not guarantee uninterrupted Service.
- Planned maintenance or emergencies may cause downtime.
- Support is provided via email at james@withprism.io during U.S. business hours (9 am–6 pm CT, Monday–Friday).
10. Termination
- You may stop using the Services and delete your account at any time.
- Dubble may suspend or terminate the Services or your account for cause (e.g., breach of these Terms) or for convenience with 30 days’ notice.
- Upon termination, Sections 4–14 survive.
11. Disclaimers
- The Services are provided “AS IS” and “AS AVAILABLE.” Dubble disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non‑infringement, and uninterrupted availability.
- Dubble does not warrant outcomes such as earnings, campaign acceptance, distribution, or platform availability, and does not control third‑party platforms or providers.
12. Limitation of Liability
To the fullest extent permitted by law:
- Dubble’s aggregate liability arising out of or related to the Services will not exceed the greater of USD $100 or the amount you paid Dubble in the 12 months prior to the event giving rise to the claim.
- Dubble is not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill.
Some jurisdictions do not allow certain limitations; in such cases, the limitations apply to the maximum extent permitted.
13. Indemnification
You will indemnify and hold harmless Dubble and its officers, directors, and employees from any claim, demand, or damages arising from (a) your misuse of the Services, (b) your breach of these Terms, (c) your User Content, or (d) your violations of third‑party platform or provider terms.
14. Governing Law & Dispute Resolution
- These Terms are governed by the laws of the State of Texas, USA (without regard to conflict‑of‑law principles).
- Informal resolution: Contact us first to resolve any dispute at james@withprism.io.
- Binding arbitration: If we cannot resolve a dispute informally, either party may require binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association. The arbitration will take place in Austin, Texas, and each party bears its own costs.
- No class actions. Disputes must be brought individually, not as a plaintiff or class member in any class or representative proceeding.
15. Changes to These Terms
We may update these Terms. If changes are material, we will provide at least 15 days’ notice via email or in‑app. Continued use after changes become effective constitutes acceptance.
16. Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
17. Entire Agreement
These Terms constitute the entire agreement between you and Dubble and supersede all prior agreements related to the Services.
18. Contact
Questions about these Terms? Email james@withprism.io or write to:
Legal Team
Dubble
701 Brazos St
Austin, TX 78701